Accessibility Statement

Our Commitment

We are dedicated to ensuring that our digital services are accessible to everyone, including individuals with disabilities. We aim to meet or exceed the accessibility standards set out in the European Accessibility Act and the UK Equality Act 2010.

Standards

• WCAG Compliance: We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standards and are preparing for future WCAG 3.0 standards to ensure the highest level of accessibility.
• EAA Principles: Our commitment to accessibility is guided by the principles of Perceivability, Operability, Understandability, and Robustness (POUR).

Features and Tools

• Keyboard Navigation: Ensuring all functionalities are accessible via keyboard.
• Contrast and Color: Maintaining high contrast ratios for readability.
• Screen Reader Compatibility: Implementing proper ARIA roles and labels.
• Voice Recognition: Exploring integration of voice command systems for enhanced interaction.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any barriers, please contact us.

We aim to respond to accessibility feedback within 5 business days.

By embedding these principles and requirements into our digital strategy, we aim to not only comply with legal standards but also to foster an inclusive digital environment for all users.

European Accessibility Act Compliance

The European Accessibility Act (EAA) sets out comprehensive requirements to ensure digital accessibility across the EU. Here’s what needs to be covered in your accessibility statement to comply with both European and British legal requirements, and to meet at least WCAG 2.2 AA standards while preparing for WCAG 3.0.

Key Requirements of the EAA

Scope and Applicability: The EAA applies to a broad range of consumer-facing products and services, including websites, mobile applications, ATMs, ticketing machines, e-books, and e-commerce platforms. It mandates that these products and services must be accessible to people with disabilities, ensuring they can participate fully in society.

Core Principles: The act is built on the principles of being Perceivable, Operable, Understandable, and Robust (POUR). These principles are essential for creating user interfaces that are accessible to everyone.

Deadlines and Compliance: By June 28, 2025, new in-scope products and services must comply with local implementations of the EAA. Existing products and services have until June 28, 2030, to meet these standards. Compliance includes adhering to the WCAG 2.1 AA guidelines, which are expected to evolve into WCAG 2.2 and eventually WCAG 3.0 standards.

Reasonable Accommodation: Businesses must provide necessary and appropriate modifications to ensure accessibility, without imposing a disproportionate burden on the economic operators involved. This includes designing products and services to be usable by everyone, irrespective of their disabilities.

Monitoring and Enforcement: National authorities in each EU member state are responsible for ensuring compliance, conducting regular checks, and addressing non-compliance with penalties ranging from fines to criminal sentences for severe breaches.

Legal Exemptions: Microenterprises with fewer than 10 employees and a global turnover not exceeding €2 million, or those facing undue burdens in complying, may be exempt from certain requirements. However, these exemptions need to be carefully documented and justified.